Vickers & Co Solicitors


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Our Policies at Vickers & Co Solicitors




Privacy Notice:


Your information:

If you provide us with any personal data while using this website we may use it to provide you with any information or services you have requested.

We may also use it for any other purpose for which you give your consent. For example, we may send you additional information about the firm or its services, if you have provided such consent. Your consent will be obtained via the engagement letter, which will be sent to you at the outset of your matter.


On Discrimination:

We have adopted the Law Society's policy on discrimination (see the www.guide-on-line.lawsociety.org.uk). We do not discriminate against clients, staff, or anyone else, on any grounds whether it be:

  • Race
  • Gender
  • Religion
  • Physical or Mental disability
  • Age
  • Sexual Orientation
  • Political Opinion
  • Literacy and Language ability

or otherwise


On Complaints:

We very much hope you will be more than satisfied with the service we provide.

If for any reason you are not you should first speak or write to the person dealing with your case. Every matter is supervised by one of our Partners. If after speaking to the person dealing with your case you are still not satisfied please speak or write to the partner.

The partner will do their best to see that you are seen quickly and courteously. If exceptionally you are still not satisfied an appointment can be made for you to see our Consultant, retired Deputy District Judge Lesley Vickers.

At any time you are free to approach the Office for the Supervision of Solicitors. Their address and telephone number are:

Victoria Court
8 Dormer Place
Leamington Spa
CV32 5AE
01926 822007/822008


A leaflet published by the OSS can be sent to you on request.

The handling of complaints about lawyers in England and Wales is overseen by the Legal Services Ombudsman (see www.olso.org).


On Confidentiality:

Like all solicitors we are bound by the Law Society's rules. These require confidentiality in all dealings with clients. This means we may not tell any outsider your instructions to us or our advice to you unless you agree. There are some rare exceptions. They are if:

  • We are ordered to do so by a Court
  • It would prevent significant harm to a child.
  • It would prevent a crime likely to result in serious bodily harm.
  • It would prevent an act of terrorism.
  • You try to involve us in a criminal activity.


Even in these cases the decision must be taken by one of our partners. For further information see the www.guide-on-line.lawsociety.org.uk.


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